Residue: Why Tech Writers can't lie



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Introduction

The lawsuit is three years old by the time anyone asks me for the document.

Nobody remembers me.

That's fine.

I don't remember most of them either.

But the general counsel needs to know what the specification actually said on the day it shipped.

Not what the VP now insists it said.

Not what the engineer's memory has play-doh’d into something more flattering.

She needs the document.

I still have it.

Dated.

Versioned.

Timestamped.

Unedited since the day it was signed off.

It says what it says.

So, you ask, what’s residue?

What's left after everyone else's narrative evaporates.

The VP's Story

The VP's story changes every time he tells it.

That's not a character flaw — that's what happens under pressure.

Numbers get rounded.

Data gets framed and re-framed.

Relationships are built on being liked, being agreeable, avoiding uncomfortable and awkward situations.

I don’t have that option.

My job is not being perfect.

Perfection is Perception and it’s for college students.

My job is to be correct, but it doesn’t stop there.

If you’re talking licensing issues, IP problems, patent problems.

Then I must be beyond correct.

I have to be exact in a way executives refuse to talk about.

I must survive scrutiny.

The greatest weapon against a company’s longevity.

Corporate Ethics

Here's the thing nobody says out loud about corporate ethics and culture.

Everyone in the building justifies their mistakes and faults.

Executives hide behind financial projections and quarterly results.

Project Managers hide behind Gantt Chart Campaigns, Agile Aerosol, and Jira Jumping Jacks.

Managers hide behind Memo Meatloaf and Slack Chat Soup.

The Sales Manager skateboards in Microsoft Team Tupperware and Sharepoint Slop.

Everybody has a number, a relationship, or a story that gets them off the hook.

Am I elitist?

I thought the national anthem of excuses, my dog ate my homework, ended the high school hoaxes?

Technical writers don't have that luxury.

We don't get to round in our favor.

The regulation says what it says.

The spec says what it says.

The compliance requirement doesn't care how the quarter went.

Our entire discipline is built on the assumption that someone, somewhere, will check our work against reality.

And reality doesn't negotiate.

That's not a virtue.

Not a personality trait.

It's the job.

Which is why it matters.

We can’t fake and meander our way to an Excuse Empire.

Friction is why we have a job.

They can lie, but we can’t.

What’s the alternative?

A document that lies.

And a document that lies leads to legal loopholes, the blame game, or decade-long depravity.

I’ve said it a gazillion bazooka-gillion times.

Today, I do the greatest thing in this company's history.

And no one will ever know.

Nobody throws parades for Tech Writers.

We don’t get picnics or parties.

That’s the problem with residue.

It doesn’t applaud.

It hovers in legal limbo.

Waiting for the day someone needs the truth more than they need the story.

No Upward Mobility

Here's the second thing nobody says out loud.

There’s no ladder for us.

Every other discipline in a company has a visible climb.

Engineer to senior engineer to staff to principal.

Analyst to manager to director to VP.

You can chart it on a wall.

Technical writing tops out at "Lead," and then what?

I don't become a Principal Technical Writer with a seat at the strategy table.

I migrate.

Into project management.

Into product.

Into "communications."

I’ve tried Tech.

They have more prejudice than . . . (response deleted)

Let’s move on, shall we?

They have ladders, I don’t.

The thing I'm good at — the thing that makes me indispensable — wasn’t built to have one.

Some think it’s an oversight.

It isn't.

It's structural.

Every ladder in a corporation is built for people who accumulate authority as they rise.

Ours is the one role built around having none.

Full visibility into everything — every department, every process, every failure point — and zero authority to act on it.

You can't build a promotion track out of a role whose entire value depends on staying outside the chain of command.

The moment you give a technical writer authority, you've compromised the one thing that makes us necessary.

We gain nothing by telling the truth.

"You're the only one who understands how this business works" is not a career path.

It's a life sentence to being essential and invisible at the same time.

Agentic AI

Now put that same person in front of Agentic AI.

Every other role in the building has an incentive to cut corners.

Executives want it to make the quarter look better.

Managers want it to make the team look more productive than it is.

Consultants want it to make them look irreplaceable.

Here’s my side note.

How you look and how you’re liked, does that justify a change in behavior?

Don’t forget this. . . .

Everyone is climbing something and AI is the fastest way to do it.

That's why nobody in the building can be trusted.

They have a stake in slicing salaries.

In slicing software.

In slicing virtual sandboxes.

But a machete is not a corporate-issued item.

And it’s not part of onboarding.

So, as a Technical Writer, I refrain from all stakes.

From Kobe Steak to Wagyu Steak to Omi Steak to Miyazaki Steak.

We don’t eat steaks, we beat stakes.

Remember . . .

There's no ladder to climb by cutting corners.

There's only residue.

And when I peer across our org chart, I shake my head in disgust.

I had no idea we led the Southern United States in one category.

Steaks-Per-Salary.

Conclusion

I’m not here to get promoted.

I’m here to ensure someone in the building is ethical.

Someone that cares.

Someone that corrects.

Someone without clerical errors.

Lying is a clerical error.

And Tech Writers refuse to LIE like you do.

And our job description has one entry.

Today, I do the greatest thing in this company's history and no one will ever know.


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